Help Payment Options - Deposit and Withdraw

Bitcasino deposit and withdrawal: Everything you need to know

Known as one of the leading crypto casino sites, Bitcasino offers fast and secure transactions that provide players with a seamless experience. Here, you have access to a plethora of payment options, from bank transfers to cryptocurrencies. The selection caters to a wide range of player preferences, making the Bitcasino experience accessible to many.

Knowing how Bitcasino deposit and withdrawal works is essential to enjoying smooth-sailing casino gaming sessions. Here is a guide on everything you need to know about Bitcasino deposits and withdrawals:

What methods can I use to deposit at Bitcasino?

As mentioned, Bitcasino is home to a wide variety of payment methods. Here are the different methods you can use to deposit funds into your account:

Crypto

The most popular Bitcasino deposit method is cryptocurrencies. Crypto's decentralised nature makes it a top option. Usually, banks act as middlemen, verifying transactions and holding funds. With crypto, the network itself validates transactions, removing the need for a central authority. This offers users benefits like increased security, efficiency, and user control.

When depositing crypto funds into your Bitcasino account, you’ll need a digital wallet to store and manage your coins. This wallet will have a unique address that you can use to send your crypto funds.

Bank transfers

Another method available is bank transfers. This allows you to deposit fiat currencies. Simply provide your name and bank account information. Depending on your bank, the processing time for bank transfers can take a few business days.

Debit/credit cards to buy crypto

With this Bitcasino deposit method, you must provide your card details, including card number, expiry date, and CVV code. Once your information is verified, you can use your funds or credit limit to buy crypto assets on Bitcasino and use it to bet on the site.

What methods can I use to deposit at Bitcasino?

Depositing crypto at Bitcasino is easy! Here are simple steps you can follow:

Step 1: Click the ‘Deposit’ button in the screen's upper right corner.

Step 2: In the ‘Active Balance’ section, click on the drop-down arrow.

Step 3: Make sure that you are on the ‘Crypto’ tab. From here, select your preferred crypto.

Step 4: A unique account address and a QR code will appear. Copy and paste the unique address into your e-wallet. Alternatively, you can use your mobile device’s e-wallet app to scan the QR code.

Step 5: You will be notified once you complete the steps above that your transaction has been processed.

How to deposit funds with bank transfer at Bitcasino

When depositing funds through bank transfer, it is important to note the minimum and maximum amounts you can deposit. For fiat currency, the minimum amount is 1,000, while the maximum is 1,250,000. Here is a step-by-step guide on how to do so:

Depositing crypto at Bitcasino is easy! Here are simple steps you can follow:

Step 1: Click the ‘Deposit’ button in the screen's upper right corner.

Step 2: In the ‘Active Balance’ section, click on the drop-down arrow.

Step 3: Click on the ‘FIAT’ tab, and then choose your currency.

Step 4: Select ‘Instant Bank Transfer’ as your deposit method.

Step 5: Enter the amount you wish to deposit. You can also select from the deposit options offered.

Step 6: Click on ‘Next’. From here, follow the deposit instructions.

How to deposit funds with debit/credit card method at Bitcasino (Buy crypto)

No crypto? You can easily buy crypto on Bitcasino without leaving the site and using your debit/credit card. Follow these easy steps:

Depositing crypto at Bitcasino is easy! Here are simple steps you can follow:

Step 1: Click the ‘Deposit’ button in the screen's upper right corner.

Step 2: Select Onramper as your payment method. You can use this exchange to buy your preferred crypto for betting.

Step 3: Choose your preferred fiat currency. Then, choose which crypto you would like to buy.

Step 4: Enter the amount you would like to deposit.

Step 5: Provide your email address, and they will send a code to it. Enter this code on the webpage.

Step 6: Fill in the required details, then click ‘Continue’.

Step 7: Review the payment details. Once you have, enter your card details.

What is the minimum and maximum deposit amount at Bitcasino?

Depending on the payment method of your choice, the minimum amount you can deposit can vary. Here is a quick overview of the exact minimum deposit amount for the available options:

Tether (USDT): 0.25

Bitcoin (BTC): mBTC 0.007

Ethereum (ETH): 0.00013

Ripple (XRP): 0.31

Litecoin (LTC): 0.002

Tron (TRX): 3

Cardano (ADA): 0.694

Dogecoin (DOGE): 3.535

Binance Coin (BNB): 0.0009

USD Coin (USDC): 0.25

Polygon (MATIC): 0.32556

The Open Network (TON): 0.18

Bitcasino does not have a maximum deposit limit (except for fiat currencies). This means you can deposit as much as you want if it exceeds the abovementioned minimum limits. However, make sure to only deposit an amount you are comfortable losing. This is to avoid any unexpected financial troubles.

How to withdraw from your Bitcasino account

All winnings made from Bitcasino games are directly credited to your account. If you wish to withdraw them, you can do so anytime by following these simple steps:

Step 1: Click on your available funds under your username in the top right corner of the page.

Step 2: In the ‘Active Balance’ dropdown menu, select the crypto you want to use for the withdrawal.

Step 3: Enter the amount you wish to withdraw. You can use the provided percentage options (25%, 50%, and 100%) to save time from calculating the amount manually. After you enter the amount, click ‘Next’.

Step 4: Enter your crypto wallet address, then click the ‘Withdraw’ button to start the transaction.

Step 5: Depending on your selected crypto, there may be extra steps to follow. Once you complete these, the withdrawal will be processed immediately. You will be notified once it is confirmed.

What is the minimum and maximum withdrawal amount at Bitcasino?

Similar to deposits, the minimum amount you can withdraw from your Bitcasino account will depend on the payment method selected. Here’s an overview of the current minimum Bitcoin casino withdrawal amounts on the site:

Tether (USDT): 20.00

Bitcoin (BTC): 0.001 = mBTC 1

Ethereum (ETH): 0.01

Ripple (XRP): 20.00

Litecoin (LTC): 0.1

Tron (TRX): 200.00

Cardano (ADA): 10.00

Dogecoin (DOGE): 100.00

Binance Coin (BNB): 0.07

USD Coin (USDC): 20.00

Polygon (MATIC): 20.00

The Open Network (TON): 10.00

There is no maximum Bitcasino withdrawal limit. However, if you win huge amounts (50 Bitcoins or more), the platform may pay your winnings in smaller weekly instalments.

Bitcasino’s security measures to protect player’s accounts and funds

To ensure a seamless and safe gaming experience, Bitcasino employs various security measures. Learn about them here:

Know Your Customer (KYC)

The KYC is a mandatory process that helps casinos verify the identity of their players. By collecting government-issued documents like a passport or driver’s license, they can ensure that you are who you claim to be and that your deposits come from legitimate sources. This was implemented to prevent fraud, money laundering, and other illegal activities.

Secure Socket Layer (SSL) encryption

Bitcasino uses SSL encryption to protect all sensitive data used on the site. SSL acts like a digital vault. When you send personal details or financial information like credit card numbers, SSL scrambles this data using complex algorithms. This makes it unreadable for anyone who might try to intercept it during the transmission of data.

Curaçao eGaming regulations

Bitcasino is legally licensed and regulated by the Curaçao eGaming authority. Operating under license number 1668/JAZ, the platform implements safety protocols to safeguard your funds and transaction details. This includes secure payment processing and data encryption technologies.

Blockchain technology

Bitcoin (BTC) and other cryptocurrencies are an integral part of the Bitcasino experience. They are powered by blockchain technology, a decentralised and irreversible public ledger that makes it challenging for hackers to tamper with transaction history.

Bitcasino Deposit and Withdrawal: Common concerns and queries

Here are some common transaction issues you may encounter and how to resolve them:

How long do deposits take at Bitcasino?

Bitcasino deposits are typically instant, but third-party transfers and low transaction fees can cause delays of a few hours up to a couple of days. Deposits made through e-wallets or exchanges may take a few hours to be added to the blockchain.

The number of confirmations needed before the deposit is fully processed depends on the cryptocurrency, with three confirmations required for Bitcoin. Higher transaction fees help miners prioritise the transaction, leading to faster processing within 10 minutes instead of several hours.

How long does a withdrawal take at Bitcasino?

Bitcasino crypto withdrawals are typically processed in under 10 minutes. The withdrawal request is sent to the blockchain for verification as soon as it's initiated. Once the required confirmations are reached, the withdrawal is immediately processed.

Fiat currency withdrawals work differently. After Bitcasino processes the request, the funds are sent to the user's selected payment provider. The completion time then depends on the provider's processing, which can range from instant to several business days, depending on the specific payment option used. Overall, crypto withdrawals are the fastest, while fiat withdrawals have more variable processing times.

How is my transaction confirmed?

Crypto transaction confirmations come from several different sources: the wallet provider, the blockchain network, and the network miners. The specific time it takes for a transaction to be fully confirmed depends on the underlying blockchain technology and the transaction fee you've included.

Transaction confirmation times can generally range from around 10 minutes to a few hours, depending on the crypto. Here are the number of transaction confirmations needed for each crypto available at Bitcasino:

Bitcoin (BTC): 3 transaction confirmations
Litecoin (LTC): 6 transaction confirmations
Ethereum (ETH): 12 transaction confirmations
Tether (USDT): 12 transaction confirmations
Tron (TRX): 20 transaction confirmations

What if I can't withdraw my crypto?

If you are unable to withdraw your crypto, you can first try changing your selected payment method. If this doesn’t resolve your issue, contact Bitcasino’s customer support, or you can email the site instead. They will provide further guidance or escalate your withdrawal issue.

Are there any fees for depositing at Bitcasino?

Bitcasino does not charge any fees for crypto or fiat transactions made on its platform. However, any third-party payment service providers you use for deposits, withdrawals, or crypto exchange transactions may incur fees.

The service providers themselves set these external fees. While the site does not impose any fees, you may still encounter fees from the payment providers you use when transacting on the platform.

Why is my bank no longer available on the list?

Bank transfers are a popular payment method available at Bitcasino. If you ever encounter a situation where a particular bank disappears, it will likely be a temporary issue. The bank could be experiencing technical difficulties or temporarily unavailable to process online payments.

Your best course of action is to try refreshing the page or waiting a short while before attempting the deposit again. Once the bank's payment processing services are ready, the option to use that bank should reappear on the casino's list of available deposit methods.

What if my internet connection disrupts a transaction?

If you ever encounter issues with transactions due to internet connections or disruptions, make sure to contact Bitcasino’s customer support as soon as possible. Provide them with the complete details of the transaction.

Bitcasino may request that you submit additional information to verify that the affected account belongs to you. This precautionary measure prevents any potential issues related to account theft or unauthorised access.

Can I buy crypto at Bitcasino?

If you are ever in a situation where you don’t have crypto to bet with at Bitcasino, tons of crypto exchange options are available on the site. To buy crypto, click the ‘Deposit’ button on the upper right side of the page.

Then, click on the ‘Buy Crypto’ tab. Here, you will find the available crypto exchange options. Depending on the exchange, the steps may vary. Aside from the Binance exchange, here are the other crypto exchanges available at Bitcasino:

Bitstamp Exchange
Bit Investor
Pay.io
Credit or Debit Card
Apple Pay
Onramper

Kraken
Bidget exchange
Bitflyer exchange
Blockfinex
Google Pay

What crypto options are available at Bitcasino?

Bitcasino is the first licensed crypto casino in the world. With this, you can expect the platform to offer a wide range of cryptocurrencies on its site. The available crypto options at Bitcasino include:

Tether (USDT)

Bitcoin (BTC)

Ethereum (ETH)

Ripple (XRP)

Litecoin (LTC)

Tron (TRX)

Cardano (ADA)

Dogecoin (DOGE)

Binance Coin (BNB)

USD Coin (USDC)

Polygon (MATIC)

The Open Network (TON)

Can I view my transaction history at Bitcasino?

Bitcasino gives players full control over their funds and provides a record for tracking their transactions. The transaction history is accessible on the 'Funds' page.

Here, you can view a detailed log of all the deposits, withdrawals, and exchanges you have made within the platform. This transparency and ability to monitor one's financial activity are important features that Bitcasino offers its players.

Can I cancel a withdrawal request?

Crypto transactions are recorded in an immutable manner on the blockchain. This simply means that if a transaction has been initiated, it cannot be cancelled, changed, or deleted. The decentralised nature of cryptocurrencies makes the transaction history permanent and tamper-proof, a key feature of blockchain technology.

Can I check the status of my transaction?

The time it takes for a transaction to be completed will depend on the specific payment method you have chosen, as well as any associated fees. To check the status of your transaction, you can go to the 'Funds' page and then click the 'See all transactions' link. This will allow you to view the details and progress of all your past and pending transactions on Bitcasino.

How do I contact Bitcasino?

You can contact Bitcasino through email. Simply click on the ‘Email Us’ button found at the bottom of the Help Center page. You can submit a support request through this link. Enter your email address, the nature of your concern, and the full details of the problem you’re experiencing.

Bitcasino also offers a 24/7 live chat feature on their site. You can use this real-time support option if you prefer to speak with a customer service representative directly.

Aside from this, you may get answers to your concerns and questions through Bitcasino’s Help Center. In the Frequently Asked Questions (FAQs), you will find some common issues and concerns other players have encountered and how to resolve them.