Bitcasino reliability guarantee: Trusted gaming every time

Transparent terms and conditions

The casino is known for its clear and fair terms and conditions (T&Cs) that help players grasp their rights and duties. These rules are crucial as they explain how the site works, how to play games, and what you can expect when you use the platform. The platform makes sure its terms are easy to read, helping you avoid confusion and ensuring a smooth gaming experience.

Fairness in bonuses and promotions

The T&Cs also include clear mechanics about bonuses and promotions. This helps you know what to expect when you sign up for a bonus or join a promo. For instance, they provide info on:

• Wagering requirements
• Time limits
• Eligible games.

By providing these details upfront, the site ensures that players are not caught off guard by hidden terms.

Clear rules for deposits and withdrawals

The deposit and withdrawal process is also clarified in the platform’s terms. Players can easily find out:

• Payment methods
• Processing times
• Fees
• Minimum and maximum amounts.

This casino transparency helps you make wise decisions when managing your funds.

Data privacy

Your personal and sensitive information is fully protected at Bitcasino. The site only shares it with employees who need it to help you. They’ll only share it with others if they have to for legal reasons.

To keep your data safe, Bitcasino uses advanced encryption technology, turning your data into a special code. This code is unreadable to anyone else, including hackers. It ensures that only you and the casino can see your info, keeping your details safe. This level of protection is vital when dealing with things like your name, email, payment methods, and other data.

Secure payment methods

As you play, you can explore various secure payment methods. Whether you prefer regular currency or digital assets, the site offers safe and quick options to suit your needs. Here are the payment options that you can maximise:

Fiat payment methods

For players who use regular currency (fiat), the casino supports payment methods, including:

• Credit and debit cards: You can use popular cards like Visa and MasterCard to make quick deposits and withdrawals.
• E-wallets: You can use e-wallets, like Skrill and Neteller, for faster and more secure funds transfer.
• Bank transfers: The platform also offers bank transfers for players who prefer the traditional methods.

Crypto payment methods

Bitcasino is known as the first-ever licensed crypto casino. It offers a wide range of digital currencies for players who prefer depositing in crypto, such as:

• Bitcoin (BTC)
• Ethereum (ETH)
• Litecoin (LTC)
• Tether (USDT)
• Ripple (XRP).

Bitcasino awards

Bitcasino has earned many prestigious awards, proving its position as a top online crypto casino. This includes EGR CRM Campaign 2020 and EGR Innovation in Casino 2022. These awards reflect the platform’s excellence in various aspects, from customer service to industry innovation.

The casino has received high recognition from eGaming Review (EGR), a well-known leader in the online gaming industry. EGR publishes reports and hosts events that recognise the best in the gaming world.

SSL encryption

SSL encryption is a vital feature that keeps your personal and payment details safe while you play. This tech helps by turning your data into a code while it travels over the internet. Any personal or payment info you share with the platform is kept private and safe from hackers.

Two-factor authentication (2FA)

2FA is another feature that adds extra protection to your account. You will receive a unique code after you enter your password, making it harder for anyone to access your account without your permission.

Fraud prevention

The site also uses fraud prevention systems to monitor for any unusual activity on the platform. These systems can detect suspicious transactions or behaviour and take action to stop fraud before it happens. If detected, the casino team can freeze your account and alert you to help keep your funds safe.

What does the license ensure?

A Curacao license means the casino has passed several checks to ensure it follows fair play standards. The license ensures:

• The site provides transparent rules for games and bonuses
• Offers secure payment methods
• Is open to third-party audits for fairness
• Resolves disputes between players and the casino in a fair manner
• Promotes responsible gambling and provides tools for players to manage their gaming behaviour.

Provably fair games

The casino is committed to giving players a fair and transparent gaming experience. One way to do this is through a Provably Fair system.

How Provably Fair works

The Provably Fair system lets you verify each game’s result. You can check if the outcome is random and fair every time you play. This system uses a special algorithm that generates a hash before each round.

After playing, you can compare the two hashes to make sure the game was not tampered with. This way, you know that the results were fair and did not change in any way.

Random Number Generator (RNG)

The platform also uses RNG—a system that generates numbers randomly, ensuring that each result is not predictable. Whether you are playing slots, roulette, or any other video game, the RNG ensures that each game is random.

Game provider audits

The site works with trusted game providers like Evolution, Live88, Pragmatic Play, and others, who follow strict fairness standards. These providers often have their games checked and audited by third-party companies to ensure they are fair and safe.

Real-time monitoring

Bitcasino keeps an eye on all transactions and activity in real-time. This means the site checks everything happening on the platform right away. The system alerts the team to investigate if something looks suspicious, like a big withdrawal from a new account. This helps prevent fraud from happening before it becomes a problem.

Fraud detection algorithms

The site uses algorithms to look for patterns often linked to fraud. These smart systems are trained to recognise signs of cheating, like players trying to use stolen payment methods or making fake accounts. Once the system finds something unusual, it flags it for review.

KYC and anti-money laundering checks

The casino also requires players to go through a KYC process. This means players must confirm their identity before they can make large withdrawals. KYC helps stop fraud by making sure everyone using the site is who they say they are. In addition, the platform follows anti-money laundering rules to prevent players from using the site for illegal activities.

Checking player identity

The main job of KYC is to verify your identity. When you sign up for Bitcasino, you need to prove who you are before you can make large withdrawals. You must submit documents like a photo ID (like a passport or driver’s license) and proof of address (like a utility bill or bank statement). This step helps Bitcasino confirm that you are the person you say you are and that your account is not being used by someone else.

Preventing money laundering

KYC helps stop money laundering. This is when criminals try to hide money gained from illegal activities by moving it through casinos or other places. By checking player identities, the casino can spot suspicious behaviour and prevent money from being cleaned in this way.

Safeguarding player security

KYC makes sure your personal and financial details are protected. By confirming your identity, Bitcasino can ensure that only you can access your account and money.

Backup systems for uptime

Bitcasino uses backup systems to keep the platform online, even if there are issues with the main servers. These backups help the casino stay up and running so players can enjoy their games without disruption. If one server goes down, the backup system kicks in, ensuring little to no downtime.

Blockchain for cryptocurrency transactions

The platform also uses blockchain technology to handle crypto transactions. Blockchain is a decentralised system, meaning it doesn’t rely on just one server or point of failure. Since it is spread across many computers, transactions are more secure. Blockchain also speeds up crypto deposits and withdrawals, making sure players get their funds quickly and safely.

Regular maintenance and updates

Bitcasino performs regular maintenance and updates on its platform to ensure everything runs seamlessly. This keeps the system working well and fixes any potential issues before they cause problems for players. It also helps the casino stay reliable and perform at its best.

Blockchain

Blockchain is a public ledger that records every transaction, making it easy to verify that each transfer is authentic. Since blockchain is open to everyone, it helps prevent fraud and ensures your transactions are valid and secure.

The decentralised nature of blockchain also adds extra security, as hackers cannot target a central point. This makes the platform safe and reliable for crypto transactions, giving you confidence when making deposits or withdrawals.

Cold wallet storage for crypto

To keep your crypto safe, Bitcasino uses cold wallets to store most of the funds. Cold wallets are storage devices that are not connected to the internet, making them highly secure. Since they are offline, it is almost impossible for hackers to access or steal. This makes cold wallets one of the safest ways to store large amounts of crypto.